Privacy Policy

 

Information We Collect

 

We may collect the following types of information:

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a) Personal Information

Information that can identify you as an individual, including but not limited to:

• Name

• Email address

• Phone number

• Billing or payment information

• Demographic information (age range, general location)

• Health, fitness, or lifestyle information voluntarily provided by you

b) Non-Personal Information

Information that does not directly identify you, including:

• Browser type and version

• Device information

• IP address

• Pages visited and time spent on the website

• Referral sources

 

How We Collect Information

 

We collect information through:

• Website forms (contact forms, intake forms, booking forms)

• Email or direct communications

• Online scheduling tools

• Cookies and similar tracking technologies

• Voluntary submissions during consultations or coaching services

 

How We Use Your Information

We use personal information for purposes including:

• Providing and delivering coaching, educational, or consulting services

• Communicating with you regarding services, appointments, or inquiries

• Processing payments and managing subscriptions

• Improving website functionality and user experience

• Sending newsletters, updates, or marketing communications (where consent is provided)

• Complying with legal and regulatory obligations

We do not sell or rent your personal information.

Health and Wellness Information

 

Any health, fitness, or lifestyle information you voluntarily provide is used solely for coaching, educational, or informational purposes. Momentum Health does not provide medical diagnosis or treatment, and information provided should not be considered medical advice.

You are not required to provide health-related information to browse the website.

Consent

 

By providing personal information to Momentum Health, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.

Disclosure of Information

 

We may disclose personal information:

• To service providers who assist in operating our website or delivering services (e.g., payment processors, scheduling platforms), subject to confidentiality obligations

• Where required by law, regulation, or legal process

• To protect our rights, safety, or property

 

All third-party providers are expected to maintain appropriate privacy and security standards.

 

Cookies and Tracking Technologies

 

Momentum Health uses cookies and similar technologies to:

• Improve website performance

• Analyze usage patterns

• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

 

Data Retention

 

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

 

Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

Access and Correction

 

You may request access to your personal information or request corrections to inaccurate or incomplete information by contacting us. We will respond in accordance with applicable privacy laws.

 

Third-Party Links

 

Our website may contain links to third-party websites. Momentum Health is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

 

Changes to This Privacy Policy

 

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the website. Continued use of the Services after changes are posted constitutes acceptance of the revised policy.

 

Contact Information

 

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Momentum Health
Email: manny@livemomentumhealth.com

This Privacy Policy is intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).